POLICY

 

  • Exchange and Refund Policy
    exchanges will be excepted within 10 days of your order being delivered or picked up, an item may be exchanged or given an in store credit with accompanying proof-of-purchase, provided the item is returned in new condition. In new condition means the merchandise must be unworn, unwashed, unaltered, free from stains and odors.  No refunds will be issued however we will provide in store credit as we are sure you will find something else you can’t live without. If an item is returned in exchange for an item(s) of greater value, the retail difference and applicable sales tax are required. Customers are responsible for return shipping.
  • Final Sale Items
    Sale items, Display Items, Purses, Shoes, and Jewelry are Final Sale and cannot be returned. If you meet all of the above criteria please contact us so we can take care of your exchange or in store credit.
  • Shipping
    Processing and handeling can take up to 10 business days.

up2tempollc@gmail.com

Up2tempo  LLC

Corporate offices located in Cincinnati, Ohio